The most common issue we come across is customers trying to turn off voicemail and can't. If you want to know more about voicemail 901, read on. ![]() ![]() Solving HulloMail activation issues on Three in the UK. Dial the 'HulloMail Activate' contact from your iPhone contacts. United Kingdom. All you need to know about Calls,emails and messages with Three. ![]() Turning on VM Dial 1750 and press send Turning off VM Dial 1760 and press send Personalise your greeting Your Voicemail 901 is automatically set up with a default message that greets your callers. Or you can record your own. Some additional info here pm'd to me by, thanks for the update. Where its says Vm Roaming, you can access it by dialling 901 like u would at home,etc. 901 works in some countries, the customer may wish obtain their voicemail retrieval number by calling 1780 in the UK or 100 from abroad – use this number to then access voicemails when 901 is not available with their Voicemail PIN. It's not to do if the network has an agreement with us but the networks capabilities (or lack of!)when handling roamers. The Eu networks all use the 'short codes' but most countries it's a mixture, some supported, some not. Further to the above I thought it maybe because I had turned it off by mistake to called 1750 to turn it on again. I was met with the message we can not turn your voicemail on as we have not yet received your number - Now this is strange because I most definitely turned my voicemail on, I even set a personal greeting and set the time my phone should ring before going to voicemail. The only difference between setting it up and now is I have a different mobile, I set it up on an iPhone and I am now using an S7. ![]() Hi, I am nearing the end of my Orange 3GS contract, and have decided to move to a sim only plan and buy an iP4. I am looking at the 3 Mobile Sim 600 12 month plan @ £15. On their website where it details all sim only plans, it suggests that the Sim 600 plan charges for voicemail () However, elsewhere in the sim only section () it suggests that all sim only plans have free voicemail. Therefore, please could somebody clarify whether: 1)All sim plans (or only the One plan) have free voicemail as link suggests, and if not, whether: 2) the 30p/min charge is charged per nearest minute, or to the second, and whether there is a minimum call charge (so that I can estimate the extra cost of voicemail) Thanks! Glad to report that it's the same for the PAYG All-you-can-eat £15 deal too. BTW if you buy a few £15 bolt-ons in advance they're 'queued' in your account and 3 just activate them at the end of the month or when you use up your allowance. It takes the all the hassle out of PAYG. The only thing I've had to pay for is a couple of MMS at 31p each (I think). 3 give you £10 when you credit your PAYG account for the first time so that just sits in my account and they seem to dip into that for things that aren't covered by the Texts/Voice/Data package. Very, very good.
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April 2018
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