Just got my new bold today and first upgraded to 167 and then transferred all the data using Device Switch Wizard from my old 8300 curve to the new blackberry. Went to the site(I use AT&T)hxxps://bis.na.blackberry.com/html?brand=mycingular and changed the devices and input the new PIN and IMEI. I had my old 8300 getting email from work from the enterpise server (email, calendar automatically update between bb and server) in addition getting my personal email. The BlackBerry smartphone may need to be registered on the BlackBerry Network prior to attempting activation. From the Home screen All tray, navigate: Setup > Email Accounts > Enterprise Account. From the Account Activation section, enter the following information then select Activate: Select OK. BlackBerry smartphones can be activated on a BlackBerry Enterprise Server Express 5.0 SP1 to 5.0 SP3 with either a BlackBerry Enterprise Server or a BlackBerry. ![]() ![]() I resend the service book and after a few minutes my personal email started working fine. Then I tried doing the enterprise activation, inputed work email and I have the password from admin at work (now the Bold also asks for Activation Server Address) the curve did ask for that info so I left blank. I try to activate and I get the message 'An Error occurred. Please contact your System Administrator'. Any idea how can I get the Enterprise Activation going? Does the administrator has to change the BB Pin somewhere on the server before this can work? Thanks for all the input. ![]()
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April 2018
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